Privacy Policy
Last updated:
ImageToPES operates on a strict data-minimization and zero-registration model.
1. Uploaded Artwork & Embroidery Files
Uploaded PNG, JPG, WebP, SVG, .PES, and .DST files are processed solely to generate your 3D stitch preview and machine export bundle. Unpaid custom jobs expire automatically after 24 hours; unlocked custom jobs are retained for 30 days so you can re-download your 5-format bundle at zero extra credit cost.
2. Zero-Password Credit Wallet & Cookies
When you purchase a one-time credit pack, we issue an encrypted HttpOnly Secure cookie (itp_license) valid for 365 days and a Credit Restore Key. Payment processing is handled directly by Stripe; ImageToPES never sees or stores raw payment card numbers.
3. First-Party Telemetry
We record anonymized interaction metrics with strict PII masking on all input fields, emails, and restore keys. For privacy inquiries, contact [email protected].